Introduction

This Privacy Notice describes the privacy practices of Mike's Mechanical Services, LLC dba Ackerman-Nolan Heating, Air Conditioning & Duct Cleaning (“Company,” “we,” “our,” or “us”) in connection with the https://ackermannolan.com/ website and any other website that the Company owns or controls and which posts or links to this Privacy Notice, and its related products and services (collectively, the “Site”).

Please read this Privacy Notice carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use the Site. By accessing or using the Site, you acknowledge this Privacy Notice.

Updates to This Notice

We may update this Privacy Notice based upon evolving laws, regulations and industry standards, or as we may make changes to our Site. We will post changes to our Privacy Notice on this page and encourage you to review our Privacy Notice when you use our Site to stay informed. We will take appropriate measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Privacy Notice, you should discontinue your use of the Site.

Children

The Site is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 18. If a parent or guardian becomes aware that their child has provided us with information, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Personal Information We Collect

Information You Provide Us
We may collect information that personally identifies you such as your first name, last name, address, email, phone number, and any other information you provide to us that may be used to reasonably identify you (“Personal Information”) when using the various forms on our website, including our contact form.

Information We Automatically Collect
When you visit the Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we may collect information on individual pages viewed, referring websites or search terms, and how you interact with the Site.

Cookies & Similar Technologies

We use cookies and similar technologies (“Cookies”) to provide functions on our Site and collect data about usage.

How We Use Cookies

Cookies help us track usage, deliver information and updates, enable authentication, improve the online experience, and send marketing communications. We may combine cookie information with other Personal Information to improve the Site.

Types of Cookies

  • Strictly Necessary – Enable core site functions
  • Functional – Remember your settings and preferences
  • Performance/Analytics – Analyze Site performance
  • Targeting – Deliver relevant ads or content

How to Control Cookies

You can manage cookies through your browser settings. Visit the support sites of your browser or allaboutcookies.org for guidance.

Restricting cookies may affect your experience on the Site. We are not responsible for performance issues resulting from cookie settings.

How We Use Personal Information

We use your Personal Information to:

  • Operate and improve the Site
  • Fulfill your requests
  • Maintain your account
  • Communicate updates and messages
  • Personalize your experience
  • Provide support and respond to feedback
  • Send marketing communications
  • Advertise and analyze usage
  • Comply with legal obligations
  • With your consent

Messaging Terms & Conditions

By opting into messages, you agree to receive informational texts (e.g., appointment reminders). Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at ackerman@ackermanheating.com. To opt out, reply STOP.

We will never sell or share your phone number with third parties for marketing purposes.

How We Share Personal Information

We do not sell your Personal Information. We may share it with:

  • Our parent company, subsidiaries, or affiliates
  • Third-party vendors that help operate our Site (e.g., analytics, email, customer support)
  • As part of a business transaction (e.g., merger, sale)
  • When required by law or in response to legal requests

These third parties may only use your Personal Information as directed by us and in accordance with this Privacy Notice.

Privacy Technology Practices

Do Not Track
We do not respond to browser "Do Not Track" signals. Learn more at allaboutdnt.com.

Links to Third-Party Sites
Our Site may link to third-party sites or services. These are not under our control, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies.

Data Security

We use safeguards to protect your information, but no internet transmission is 100% secure. Protect your login credentials and be cautious when sharing personal details online.

Contact Us

For questions or comments about this Privacy Notice and our privacy practices, contact:

Mike's Mechanical Services, LLC
dba Ackerman-Nolan Heating, Air Conditioning & Duct Cleaning
631 North Main Street
Colfax, WA 99111